Inside Sales Representative

About the role

Are you a confident communicator who enjoys connecting with customers, building relationships, and being rewarded for strong results? We’re a growing home improvement company looking for an Inside Sales Representative / Appointment Setter to join our team. In this role, you’ll connect with homeowners in our existing lead pipeline, understand their home improvement needs, and turn those opportunities into qualified appointments for our field sales team. No door knocking. No self-generated prospecting. No buying leads. We provide the leads—you build the relationship and set the appointment. Fully Remote Position Please note: This is a fully remote position, including training. Candidates must have their own dedicated workspace, computer with dual monitors, and reliable high-speed internet. To succeed in this position, you must be able to maintain a professional, distraction-free environment suitable for speaking with customers throughout the workday and consistently perform while working independently. Requirements What You’ll Do ● Contact company-provided hot, warm, and cold leads through phone, text, and established follow-up processes. ● Speak with homeowners to understand their home improvement needs and interests. ● Educate prospective customers on our products and services. ● Build rapport, overcome objections, and confidently secure qualified appointments. ● Consistently follow up with leads to maximize appointment opportunities. ● Accurately document customer interactions and outcomes in the CRM. ● Work closely with the field sales team to create a smooth customer experience. ● Maintain consistent productivity, professionalism, and accountability in a remote environment. Benefits What We Offer ● $20/hour base pay ($41,600 annualized) ● Performance-based bonuses and incentives tied to measurable results and appointments set ● Company-provided hot, warm, and cold leads ● Fully paid remote training ● Work-from-home position from day one ● Ongoing coaching and professional development ● Supportive team environment with clear expectations ● Opportunities for advancement within a growing company Monday–Friday | Rotating Shifts Monday–Friday | Rotating Shifts Monday–Friday ● 8:00 AM–4:30 PM EST ● 10:30 AM–7:00 PM EST Rotating Weekend Schedule ● Saturday & Sunday: 9:00 AM–5:00 PM EST ● When you work a weekend, you receive two weekdays off Candidates must be available to rotate between both weekday shifts based on scheduling needs. Benefits ● Health insurance after 45 days ● Dental insurance after 45 days ● Paid Time Off (PTO) after 90 days ● 401(k) with company matching after 6 months of continuous employment ● Paid holidays ● Fully remote work ● Paid training ● Ongoing coaching and development